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Privacy Policy. 
 

What information do I collect?

 

I collect information from you when you register on my site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

 

Google, as a third party vendor, uses cookies to serve ads on your site.

Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.


Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

 

What do I use your information for?

 

Any of the information I collect from you may be used in one of the following ways:

 

• To personalize your experience (your information helps me to better respond to your individual needs)

 

• To improve website (I continually strive to improve my website based on the information and feedback I receive from you)

 

• To improve customer service (your information helps me to more effectively respond to your customer service requests and support needs)

 

• To process transactions

 

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

 

• To administer a contest, promotion, survey or other site feature

 

• To send periodic emails

 

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

By submitting your email address on this web site, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email.

 

I only send emails to people who have authorized me to contact them, either directly, or through a third party. I do not send unsolicited commercial emails, because I hate spam as much as you do.

 

By submitting your email address, you also agree to allow me to use your email address for customer audience targeting on sites like Facebook, where I display custom advertising to specific people who have opted-in to receive communications from me.

 

How do we protect your information?

 

I implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

 

I offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

 

How Do I Opt-Out of Your Email List?

 

To Opt-Out, all you need to do is click the “Unsubscribe” link at the bottom of any email you receive from us.

You can also contact our me https://www.facebook.com/byanthonybrayheta and request to be removed from our mailing list as well.

 

Do I use cookies?

 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

 

I use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements and .

 

Do we disclose any information to outside parties?

 

I do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. I may also release your information when I believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. I, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, I seek to protect the integrity of our site and welcome any feedback about these sites.

 

Childrens Online Privacy Protection Act Compliance

I am in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), I do not collect any information from anyone under 13 years of age. My website, products and services are all directed to people who are at least 18 years old or older.

 

This online privacy policy applies only to information collected through my website.

If there are any questions regarding this privacy policy, you may contact me by visiting https://www.facebook.com/byanthonybrayheta

 

 

Terms & Conditions

 

 

Delivery Time

 

 

Depending on which item you order may take 3 - 5 weeks to create after that the parcel will be sent either Express Post for Domestic (1-3 business days delivery, signature require) or for International Registered Post (5-10 business days depending on what region you are in)... Please be patient with these times as my jewellery is handcrafted by me without any extra assistance. 

 

 

Lay-By Option

 

• Customer places order on Lay-By Option 

https://www.facebook.com/byanthonybrayheta or request by email.

  Email queries for other payment plan options brayheta@icloud.com

• Goods will only be despatched when they have been paid in full

• Cancellation of order – will incur a 50% fee of the refund

 

 

Return or Exchange

 

BACK ORDERS If a product you order is temporarily out of stock, you may wish to place it on backorder. You will be advised of the expected dispatch date either by phone or email and the product will be sent to you as soon as it becomes available. You will not be charged any additional delivery costs for back ordered items delivered to you at a later date.

 

 

REFUNDS Returns are credited in the manner in which they were originally paid unless a balance exists on your customer number. Please note: if you paid for your order by PayPal and return items, your money will be refunded back into your PayPal account. This may take up to 30 days as part of PayPal's Refund Policy. You can read this here.

 

PERSONALISED PRODUCTS: My usual returns policy does not apply to personalised products, so please check all details carefully before ordering. Products will be produced exactly as you have stated including confirmation of the design first. Any personalised products cannot be returned to Tribal Creations for replacement or refund. If personalised products are faulty, I

will meet my obligations under the Consumer Guarantees Act to provide a remedy.

 

 

 

My Promise - 30-day money-back guarantee plus free delivery* on exchanges.

 

Tribal Creations is committed to providing quality products to all customers. If for any reason you are not completely satisfied with any product supplied by Tribal Creations, please return it to us in original condition within 30 days of receipt and I will replace it or refund your purchase price using the original payment method. My usual returns policy does not apply to personalised products. 

 

 

 

 

Anthony Bray-Heta

Bone Carver - Jeweller

 

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​© Copyright 2019, No animals were harmed in the making of this jewellery.

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